UK delivery
- Standard delivery (Royal Mail): £1.70. Free on orders over £30.
- Express delivery (Royal Mail 24): £4.99.
Orders are usually dispatched within 2 working days. Personalised pouches are made to order, so please allow for this when ordering for a special date.
International delivery
- Europe: £11.50
- USA and Canada: £10.75
- Rest of the world: £11.50
International orders may be subject to customs duties or import taxes in the destination country. These are the responsibility of the recipient.
Returns
If you change your mind, you can cancel your order within 14 days of receiving it and return it for a refund. Items must be unworn and in their original packaging. Return postage is paid by the customer.
Personalised items, including pouches printed with a name or message, are made especially for you and cannot be returned unless they are faulty.
Faulty or incorrect items
If something arrives damaged, faulty or not as ordered, please get in touch within 30 days and we will put it right with a replacement or refund.
Get in touch
For any question about your order, message us on Instagram or see our contact page.