Free personalised pouch
How do I get my free personalised pouch?
Every jewellery set comes with a free gift pouch. At checkout, tick “Add a note to your order” and tell us the name or short message for your pouch and the pouch colour you would like.
Which pouch colours can I choose?
Lilac or cream.
How many letters can I add?
Up to 20 letters or numbers. A name, well wishes or a short greeting all work well.
Can you include a gift message?
Yes, gladly. Add your gift message to the order notes at checkout.
Jewellery
What is the jewellery made of?
Most of our earrings are sterling silver (925), in silver or with gold plating, set with cubic zirconia. Some necklaces and hoops are gold-coated stainless steel. The exact materials and sizes are listed on every product page.
Is it tarnish-free and waterproof?
Many of our pieces are tarnish-free and waterproof. Check the product page for the piece you are interested in.
I have sensitive ears or allergies. What should I do?
If you have any allergies, please contact us before purchasing.
Jewellery care
- Avoid contact with perfumes, lotions and sunscreens.
- A wipe with a microfibre cloth will remove most dust or dirt. A microfibre cloth is included with your purchase.
Orders
How much is delivery?
UK standard delivery is £1.70 and free on orders over £30. See Delivery & Returns for express and international options.
Can I return my order?
Yes, within 14 days if unworn and in the original packaging. Personalised items cannot be returned unless faulty. See Delivery & Returns.